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Refund policy

 

Effective Date: 01/08/2025

At GamepediaPK.com, we value your satisfaction and aim to provide the best shopping experience. This Refund & Return Policy explains how returns, exchanges, and refunds are handled for products purchased from our website.

 

 

1. Eligibility for Returns

You may request a return if:

· The product is damaged, defective, or incorrect upon delivery.

· For hardware issues, the product must be reported within 2 days of delivery.

· For software related issues, the request is to be made within 7 days of delivery.

· For Meta Quest and wearable ocular devices such as VR, the lens of the product must be checked upon delivery within Islamabad and Rawalpindi and returned to the rider if any fault is found, and for other cities, lens issues must be reported within 2 hours of receipt of delivery.

Products not eligible for return include:

· Digital products and codes such as Dollar cards, and gift cards.

 

 

2. Return Process

To initiate a return:

1. Contact our support team at Gamepedia419@gmail.com or our Instagram handle @gamepedia_pk.

2. Provide your order number, product details, and reason for return.

3. Our team will review your request and provide instructions for return shipping (if applicable).

 

 

3. Refunds

· Refunds are processed only after inspection of the returned product.

· If approved, refunds will be issued through the original payment method or store credit (depending on the case).

· Refunds may take 7–14 business days to reflect, depending on your bank/payment provider.

· Shipping fees are non-refundable (unless the return is due to our error).

 

 

4. Exchanges

· Exchanges are available for defective or damaged products (subject to stock availability).

· If the exact product is unavailable, we may offer a replacement of equal value or a full refund.

 

 

5. Cancellations

· Orders may be cancelled before shipment by contacting us immediately.

· Once shipped, cancellations are not possible, and the standard return process will apply.

 

 

6. Damaged or Incorrect Items

If you receive a product that is damaged, defective, or not what you ordered:

· Please contact us within 48 hours of delivery.

· Provide pictures or videos of the issue for verification.

· We will arrange a replacement or refund at no extra cost.

 

 

7. Contact Us

For questions or to request a return/refund, please reach out:

GamepediaPK.com
Email: Gamepedia419@gmail.com
Phone: +92 339 4013906
Website: https://www.gamepediapk.com

 

 

8. Reservation

Gamepedia reserves the right to change these policies at any given time. These policies are only applicable when posted on the website.